In this architecture, public folders are stored in specialized mailboxes, called public folder mailboxes. Public folder architecture and deployment in Exchange Online and Exchange on-premises versions at or newer than Exchange Server 2013. The information presented here applies to public folder deployment in Exchange on-premises as well as Exchange Online, with any differences called out.īefore we get started, these are some of the terms used in public folder world: The purpose of this article is to provide high level overview of hierarchy synchronization process in public folders and provide some troubleshooting steps to monitor and troubleshoot hierarchy related issues.
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